Held until you confirm receipt.
Escrow holds your money between paying and receiving. TorZon runs standard 2 of 3 multisig, and its long operating history means the dispute process has been exercised many times.
You fund the order, the vendor ships, you confirm receipt, and the coin releases. If you never confirm, the order auto-finalises after a set window. Disputes route through moderators who read signed evidence from both sides, and dispute outcomes show on the vendor profile.
Confirming receipt before the package arrives, finalising early, releases the coin and removes the dispute path. Finalise-early stays locked until a vendor has earned it. Never finalise early on an unproven vendor, whatever reason is offered.